PRIVACY POLICY
NEXUS GOODS LLC (hereinafter referred to as “we” or “our company”) is committed to protecting your personal information and privacy. This privacy policy is designed to explain to you how we collect, use, protect and share your personal data. By visiting and using our pet supplies website, you agree to abide by this privacy policy.

  1. Information we collect
    We may collect and process the following types of personal information:
    ●Personally identifiable information: such as name, email address, phone number, mailing address, billing information.
    ●Payment information: including credit card number, billing address and other payment information used to process purchases.
    ●Usage data: including your browser type, access time, pages visited, IP address and other information about your interaction with our website.
    ●Geolocation data: If you allow, your geolocation data may be collected to improve services or provide you with a better shopping experience.
    ●Customer service data: If you contact us, we may collect information you provide about service requests or problems.
  2. How your information is used
    The personal information we collect may be used for the following purposes:
    ●Order processing: Process your order, payment and shipment.
    ●Customer support: Provide customer service and respond to your questions or requests.
    ●Improving services: Optimizing website content, functionality and overall experience based on your feedback.
    ●Marketing and promotions: Sending you emails about our products, services or special offers, but you can opt out of receiving this information.
    ●Legal compliance: We may use your information as required by law, policy or contract performance.
  3. How to protect your information
    We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, modification or disclosure. These measures include encryption technology, physical and electronic security measures. However, please note that despite our efforts to protect your personal information, any data transmission over the Internet may be at risk.
  4. Information Sharing
    We will not sell your personal information to third parties. We may share your information in the following circumstances:
    ●Service providers: Third-party service providers that work with us, such as payment processors, shipping companies, marketing and advertising companies, may need to access your information to provide related services.
    ●Legal requirements: We may need to disclose your information when required by law or government.
    ●Business transfer: In the event of a merger, acquisition or asset transfer, your personal information may be part of the transferred assets.
  5. Your rights
    You may have the following rights under applicable law:
    ●Right of access: Request access to the personal information we hold about you.
    ●Right to correction: If your personal information is inaccurate or incomplete, you can request correction.
    ●Right to erasure: In certain circumstances, you can request erasure of your personal information.
    ●Right to restriction of processing: You can request that we restrict the processing of your personal information.
    ●Right to data transfer: You have the right to request the transfer of your personal information to another party.
    ●Withdrawal of consent: If we process your data based on consent, you have the right to withdraw your consent at any time.
    To exercise the above rights, please contact us using the contact information below.
  6. Children’s privacy
    Our services are not intended for children under the age of 13. We do not intentionally collect personal information from children under the age of 13. If we discover that such information has been inadvertently collected, we will immediately take steps to delete the relevant data.
  7. Links to third-party websites
    Our web pages may contain links to third-party websites. These third-party websites are not subject to our privacy policy, so we are not responsible for their privacy practices. Please make sure to consult their privacy policies when visiting any third-party websites.
  8. Updates to the privacy policy
    We may update this privacy policy from time to time. All changes will be posted on this page and noted with the “Effective Date.” You are advised to review this Privacy Policy periodically for any changes.